DROPSHIP WITH TikTok FAQ
Full name: ( Fill in the seller's name)
Phone number : ( Fill in the seller's Contact number)
Pickup & Return Address : ( Fill in save value warehouse address No: 60 jalan LP1A/5 taman lestari perdana seri kembangan 43300 selangor )
State/Area :Selangor
How To Update Address
1. As a seller, you will not be able to control the shipping channels that are available to your buyers. However, you can still use TikTok Supported Logistics to ship your products.2. Each order can only generate one TikTok Airway Bill (AWB).
3. Multiple orders cannot be combined into one AWB.
4. If you need to ship multiple orders together, you will need to generate a separate AWB for each order.
A). Solution ( Split Order Feature )
B). If an order contains multiple products, the seller must split the order into separate orders before an admin can process it.
C). The seller needs to click "Arrange Shipment" for the order.
NOTE : Sellers must manually split orders that contain items from different suppliers. The automated system will only capture the order items from our website. The seller will be responsible for all additional shipping costs.
1.When using TilTok Supported Logistics, you do not need to manually update the tracking number.2.You need to click "Arrange Shipment" if you want to prevent the buyer from canceling the order.
3.You do not need to manually send the TikTok Airway Bill.
4.The shipping status in the Seller Centre will be automatically updated to "Shipped" after the courier company picks up the parcel. This process usually takes between four hours.
The courier companies that TikTok supports have different pick-up time tables. Please refer to the following table for more information:
1.J&T Express(Monday To Saturday 12pm)
2.Flash Express(Monday To Friday 12pm)
3.Ninja Van(Monday To Saturday 12pm)
* There is not shipments on sunday and public holidays.
1.The synchronization of order into to Savevalue Mystore can take up to an hour.2.If it has been more than three hours since the order into were synced to Savevalue Mystore, you can troubleshoot the issue by going to the dashboard sync settings and refresh the TikTok order button.
3.Integration Authorization Expired.
3A). Solution (please re-authorise your TikTok account)
4.The order is complete and in transit, but the system is unable to sync with the order into.
1.You are not allowed to remove and change variation SKU, because it will affect the products matching with Savevalue warehouse system.2.To change the selling price, you need to go back to the "My Store" edit screen and save your changes.
3.The order is complete and in transit, but the system is unable to sync with the order into.
1.Product Title (Create your own keywords)2.Product Description
3.Product Cover Images (Create your own product images)
Click here to know more about product decoration
4.Selling Price Can Markup (Need to be edited in our system)
You are encouraged to use all the marketing tools at seller center to increase traffic, boost sales and engage with your customers.
1.J&T Express(Monday To Saturday 12pm)
2.Flash Express(Monday To Friday 12pm)
3.Ninja Van(Monday To Saturday 12pm)
* There is not shipments on sunday and public holidays.
1. Shipping setting is set to Standard Shipping 
- Click here to know more about tutorial > 
1. Please be sure your email & API Key is correctly. 2. Please be sure no spacing when you copy & paste in the column.
3. Please confirm you have completed TikTok tutorial for the account activation.
4. Authorization expired (please Re-authorize Savevalue TikTok setting)
We use TikTok supported logistic no need manually update tracking number in shopee.- Click here to know more about order status 
* Your orders will be automatically pushed into your Savevalue account.* Your orders will be automatically pushed into your Savevalue account every hour.
(Orders received on TikTok at 1:25 PM will be received by Savevalue between 2:00 PM and 3:00 PM.)
* Please ensure that you have enough credits in the Savevalue account to allow the system to automatically place order. - Click here to know more about Top Up Credits
* If your Savevalue account does not have credit or insufficient credit, the order will be in the. Click here to know more about pending order payment.
Please elaborate the situation 
Stock balance will be updated automatically and customer orders will be pushed to Savevalue automatically. Seller need to ensure there's sufficient credit in Savevalue. 
This is something seller need to manage with TikTok and the buyer.in any case,please click hold button remark the cancellation.if item is still in our warehouse,we may still be able to stop the shipment out.1) Member hold button remark fill in cancel order we will cancel and refund.
2) Buyer cancels the order before the administrator has printed AWB ,we will cancel and refund.
3) If there is no hold button,it is not allowed to cancel the order.( to prevent the buyer from canceling order the order, seller need to click order to Arrange Shipment.)
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